Find answers to common questions, learn how buying from a licensee works, or reach out to our team directly.
How buying works
The Pan Am Shop is a showcase of the licensed collection. Each product is made and sold by its licensee, so the button on a product page opens that product on the maker's own site, where the order, payment, shipping and returns happen.
Shipping, returns and support
Each licensee ships its own products and sets its own shipping, returns and exchange terms. Those terms are on the licensee's site, where your purchase is made, and questions about an order go to the licensee you bought from.
Prices
Prices shown here are the licensee's listed prices on the day we last checked. The price on the licensee's page is the one you pay.
Hours
Mon to Fri, 9 AM to 6 PM ET
Orders
Questions about an order go to the licensee you bought from.
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